ContiLogger: Continental consults its OTR customers using tire and vehicle telemetry
- The ContiLogger service concept allows Continental to consult its customers using on-site study as well as tire and vehicle driving parameter
- Service concept enables users to cut operating costs and improves applications
- Advanced version of ContiLogger Live will offer remote service and consultancy for customers
Hanover/Munich, 25 March 2019. Continental is taking yet another stride toward servitization at this year’s bauma, which takes place from April 8–14 in Munich. The technology company is presenting its new ContiLogger consultancy concept, which incorporates tires, hardware, software and data in an innovative service concept. This allows Continental to link end customer and Continental expertise even more closely.
ContiLogger service concept: three steps toward improved consultancy
When using the ContiLogger service concept, a Continental customer solution engineer will first conduct a field study to understand the working environment in which the tires will operate. They will also use a data logger to measure speed, distance, location, lateral forces, elevation change, road grade, cycle downtime and the pressure and temperature of the tires. By analyzing this on-site data, the engineer can identify data-driven observations. After revising and analyzing the data, the engineer will make recommendations regarding significant tire challenges and possible application improvements aimed at optimizing tire and equipment life and improving operational processes.
“This is a holistic concept because it involves evaluating the application as a whole. We see this as extremely important in the OTR earthmoving business, where conditions are exceptionally harsh and the high cost of replacing tires means that proper tire servicing and consulting are essential,” says Enno Straten, Head of Continental Commercial Specialty Tires (CST).
ContiLogger live: Remote monitoring of data and continuous optimization
At bauma, Continental will also be announcing that it is already in the process of refining and enhancing the ContiLogger service concept: In close cooperation with customers, the company is working on a complementary remote version of the ContiLogger, which will see the concept shift from a single/one-time solution to a remote service and consultancy solution.