Field Service Supervisor – Mobile Crushing & Screening Equipment

Building on recent growth and our appointment as distributor for Metso:Outotec mobile crushing & screening equipment in England, Scotland & Wales, McHale Plant Sales has an exciting opportunity for an enthusiastic, experienced and highly motivated Field Service Supervisor to join our team. Operating from our new Midlands based UK depot in Tamworth, Staffordshire, we are looking for team players with a good knowledge of the UK aggregates, quarrying and recycling sectors.

MAIN DUTIES AND RESPONSIBILITIES:

As a Field Service Supervisor, you will play a vital role in the overall quality and efficiency of all service and repair work carried out by the field service team. Your responsibilities will include,

• Front line support to our customers in breakdown situations.
• Supervision and scheduling of our field service support team.
• Liaising internally with workshop and parts departments to quote repairs of machines to customers.
• Opening, monitoring and closing of jobs for field service engineers on software packages including SME, Access & Link One.
• Controlling and managing all field activities to achieve monthly targets.
• Maintaining and managing all service documentation and developing new systems to grow the department.
• Contacting our customer base to help market and sell our extensive range of service and parts offering.

A positive approach and ability to liaise with customers on all levels is required for this role. A background in the service industry, with 2-3 years in a similar role is essential. The ideal candidate will,

• Have the ability to quickly learn new skills and interact with all members of the service support team.
• Be motivated and have the ability to work well within a team and on their own initiative.

At McHale Plant Sales, our Service personnel are backed up by a highly experienced service department and a continuous training environment.

An attractive remuneration package will be offered to the successful candidate including, salary and pension contribution.

Apply with CV to recruitment@mchaleplant.com.

Visit our websites www.mchaleplantsales.com and www.mchaleplantsales.co.uk for more company info.

McHale Plant Sales, operating since 1952, is the appointed distributor of Metso:Outotec mobile crushing & screening equipment in the UK. We are distributors in Ireland for Metso:Outotec, Jonsson and MDS crushing & screening equipment, Komatsu construction & forestry equipment, Merlo telescopic handlers, Terex Ecotec waste processing equipment, Prinoth tracked carriers and mulchers. The company also provides spare parts, maintenance and repairs for all products represented and operates throughout Ireland and Northern Ireland from its two depots based at Birdhill Co. Tipperary and Rathcoole Co. Dublin. Further company information available at www.mchaleplantsales.com

Headquartered in Helsinki, Finland, Metso Outotec employs over 15,000 people in more than 50 countries and its sales for 2021 were about EUR 4.2 billion. Metso:Outotec is the global leader in sustainable technologies, end-to-end solutions and services for the crushing and aggregates processing industry.