Metso highlights the benefits of Life Cycle Services.

In a recent announcement, Finnish crusher manufacturer, Metso announced an uptake of their Life Cycle Services (LCS) contracts which rose by 100 in 2025 alone – an increase that Metso said is ‘reinforcing its position as a leading partner for aggregates and mining customers’.

Boosting the more than 600 active contracts in operation globally, Metso said that the purpose of their LCS programme is to ‘support customers in maximising uptime, productivity, and operational safety through proactive partnerships, digital solutions, and sustainability supporting strategies’.

Headquartered in Espoo with a presence in almost 50 countries and sales of EUR billions, Metso is a global supplier whose reputation is built in aggregates and mining, with fixed and mobile crushers, screeners, and all of the ancillary equipment and services aggregates producers would need.

Popular is their Lokotrack range of mobile crushers distributed in the UK by McHale Plant Sales from headquarters in Tamworth and Edinburgh and, in Ireland, from bases in Dublin’s Rathcoole district and a Head Office in the mid-west village of Birdhill.

With their LCS contracts, Metso enticingly state that their comprehensive service portfolio and expert network enable customers ‘to achieve their business targets while advancing environmental responsibility’.

Noting that ‘the specific financial details of signed agreements are not disclosed’, the average duration of a contract is three years but can range from 12 months to multiple years as required.

At the heart of all LCS service contracts are four core values and benefits: Equipment Protection, Equipment Support, Maintenance and Maintenance & Optimisation.

Equipment Protection covers such matters as cost structure, anticipating and minimising unexpected equipment failures, extended warranties that cover repairs or replacements on key parts, comprehensive inspections, and other services designed to keep equipment running smoothly.

Equipment Support combines scheduled inspections, spare parts supply, monitoring and other matters designed to protect assets and help achieve longer life for crushing and screening equipment.

To prevent unplanned downtime, Maintenance Service is focused on cost-efficient reliability involving support in developing maintenance approaches, and critical maintenance activities such as wear part replacement, component changeouts, tooling, training, and safety.

Maintenance & Optimisation delves into topics relating to the production of high-quality end product, minimising resources needed, access to simulation tools, crusher profiling services, and liner wear rate optimisation so they last longer and less waste is sent to landfill.

Marking a shift on Metso’s part towards outcome-based partnerships and performance-driven business models, what they call their ’ground-breaking LCS model’ has been in existence for over 15 years.

The framework offers three partnership levels: Stability, Optimisation, and Growth, covering scopes from basic parts supply to full flowsheet-level operations.

For aggregates producers, Metso describes their LCS as “our way of partnering for performance.

Enabling customers to reduce capital investments, improve reliability, and achieve predictable performance, concepts, they reinforce Metso’s commitment to proactive, sustainable solutions that help customers maximise uptime and operational excellence – a portfolio that is ‘constantly expanding with new solutions,’ they add. 

We help customers focus on what truly matters, delivering reliable outcomes by supporting customers in achieving their strategic goals – by scaling expertise, sharing risk, and driving continuous optimisation”.

Our commitment is to provide a partnership level that aligns with each customer’s strategy and targets, enabling them to concentrate on growing their business,” Metso adds.

 

 

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