Page 50 - Hub 4 Magazine issue 53
P. 50

Jesper Persson, Life Cycle Director for Sandvik Mobile Crushers and Screens comments:
“Our focus over the next few years will remain within our core businesses and investments in R&D will be the evidence of that with new products being launched in 2019.
We will be focusing our investment in the ‘life cycle experience’ which is about increased ‘uptime’ for the customer. The focus on service to build stronger customer loyalty throughout the life of the equipment will therefore be a fundamental part of our business.
We have seen an upturn in markets and our core markets are good. We are still developing our dealer network to give us greater coverage.”
Sandvik have in excess of 100 dealers and have continually re-invested in them which has proved beneficial in developing the ‘life cycle experience’.
Jesper said, “the sales managers sit down with our dealers and create a joint business plan; investing in training and people produces positive results which always brings increased product demand.”
My Fleet:
At the recent Hillhead exhibition Sandvik launched their Telematic system called My Fleet - developed initially for the Premium (Q) range of crushers, this new digital solution is purpose designed to help operators max out on their investment. My Fleet has added a powerful monitoring, control and data collection tool, with access provided via a cloud solution, this new functionality is designed to eliminate guesswork and provide the hard data needed for informed business decisions.
Sandvik has invested in My Fleet and the development of the portal in order to enable their customers with multiple units to view all their machine's data. Jesper commented "It will be so much easier for our customers to manage their fleet more effectively with all the necessary data to hand in on location, and accessible at the touch of a button.
Hanging screens:
Introduced through the flexibility demanded by the Contractor sector hanging screens have revolutionised material processing allowing the screen to be interfaced with either an impactor or cone crusher. This has eliminated substantial additional costs when investing in two crushers and only one screen!
| p50 | Nov 2018 - Issue 53

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