A.W. Jenkinson and SMT GB collaboration makes MySMT ready for launch
Working hand-in-hand with the MySMT development team, A.W. Jenkinson and SMT GB have developed a cutting-edge information and service portal...
In today’s highly digitalised age, having quick and easy access to fleet information and documentation is an essential expectation of anyone responsible for maintaining a machine fleet.
However, where MySMT adds real value to customers is through the way it makes this information available via a secure, web-based portal that enables customers to monitor and manage their machine fleet, both on the move or from the office.
To ensure that all of the information stored on MySMT is made easily accessible, the platform is divided into the three distinct areas of: Company, Fleet and Parts.
Company provides customers with visibility of all financial transactions with SMT GB, all active CSA and Warranty contracts, oil sampling reports, ProCare recommendations and Service Inspection Reports.
Fleet provides customers with access to current fleet details, including location, operating hours, information of fuel consumption, productivity data, CO2 emissions and visibility of repair and maintenance data on all machines within a customer’s fleet.
Parts provides access to the newly launched SMT online parts store, allowing customers to look up and order parts 24/7 on the basis of technical drawings.
Commenting on the launch of MySMT, SMT Commercial Solutions Manager Jack Kenny states: “MySMT couldn’t make fleet management easier or more straightforward. Having all of the information relating to your fleet made accessible from any place and at any time really empowers customers to make the best decisions for their fleets, while saving them valuable time.”
Louise Butterworth, A.W. Jenkinson Wood Purchasing Department Administrator commented on the sign-up process for MySMT by stating: “It was really straightforward. The team from SMT showed me how the system works, and all of the information I needed was there, ready to go as soon as I’d created my user account.”
When asked about the usability and usefulness of MySMT, Louise also added: “Because all of the information is there on one screen, you’re no longer having to search through lots of different websites and pages for the information you need. It’s all now right there in the system.”
When asked about A.W. Jenkinson’s involvement in the development of MySMT, Jack concluded: “We are very grateful for the valuable contributions of A.W. Jenkinson. Together, we have made an essential tool for the modern fleet manager as well as adding benefits useful for other back office functions.”
Explaining the relationship between A.W. Jenkinson and SMT GB, Customer Support Representative Jamie Stevenson adds: “We are thrilled to work as closely as we do with A.W. Jenkinson. We not only have the privilege of providing them with the industry-leading equipment they need to maximise their operational efficiency, but are also pleased to have had the opportunity to boost their productivity through the development of MySMT.”
A.W. Jenkinson was founded in Cumbria during the mid-‘60s by Allan Jenkinson, who still leads the business to this day. Originally, the company consisted of Allan collecting unwanted sawdust and wood shavings from local sawmills in Cumbria and the Borders using a single tractor and trailer. Allan would then sell these unwanted materials as livestock and pet bedding.
Today, A.W. Jenkinson and its associated businesses handle over three million tonnes of roundwood, chips, shaving, sawdust, bark, green waste and other timber co-products each year. A.W Jenkinson is also now a major supplier of customers throughout the UK and northern Europe.
In addition to forestry and timber co-products, A.W. Jenkinson has expanded its business to include farming, haulage, hospitality, recycling, remote site processing, sawmilling, wood waste processing and supplying fuel to a 44MW CO2-neutral biomass power station in Lockerbie.