Exciting News from Matec!
Matec has announced a significant partnership with Warwick Ward, marking a substantial enhancement of Matec's technical support capabilities throughout the UK. This joint venture is poised to provide 24/7 technical assistance to Matec's customers, ensuring seamless operations and minimal disruptions.
Warwick Ward's four strategically located branches will serve as the backbone of this enhanced support network. This geographic distribution allows for prompt and efficient service, reflecting Matec's commitment to maintaining high standards of customer care.
Ashley Ward, CEO of Warwick Ward, expressed his enthusiasm about the collaboration: "Warwick Ward is delighted to announce this new partnership with Matec. There is a huge amount of synergy between our two companies. Through the other complimentary brand partnerships that Warwick Ward already has, including Keestrack, Case, and Terex Ecotec, every existing and potential customer that Matec has in the UK is also either an existing or potential client for us in the supply of crushing & screening equipment, recycling systems, or heavy earthmoving equipment. We are very excited to be working with Matec, providing after-sales support for their range of products and helping identify new potential UK clients as well. We believe our proven experience in the sales, service, and after-sales arena makes this partnership a great fit for both companies, and we are excited about the opportunities that lie ahead."*
Matteo Goich, CCO of Matec, shared his perspective on the partnership: "The cooperation with Warwick Ward is strategic for Matec and confirms our strong commitment to one of the most important markets for us: the UK. Matec has proven its capabilities in this significant market, and now, with Warwick Ward, we will be present with over 20 people dedicated to and focused on customer care service. Our local branch, Matec UK, along with its technicians and team, continues to support over 50 customers in the UK with unwavering commitment."*
The collaboration between Matec and Warwick Ward underscores a mutual dedication to providing exceptional service and support to their customers. Both companies bring a wealth of experience and a shared vision to the table, which bodes well for their joint efforts to meet and exceed customer expectations.
Stay tuned for more updates and news about this exciting collaboration as Matec and Warwick Ward continue to build on their strengths and deliver outstanding service to their customers across the UK.
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